Following the acquisition of WebWayOne in June 2018, we will be making some changes as we integrate
the company into the CSL Group.
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New Helpdesk Hours
From 3rd September the helpdesk hours are extending to 8:30am - 6pm Monday to Friday for installation support.More details
Provide your end users an app to remotely monitor their alarm system and receive notifications on alarms.GET CONXTD
Find out more about Delivery details here.Find out more
Notification of Planned Maintenance
What: Upgrading UK2 MCT to 4.3.11
When: Wednesday 21st August (10:00 - 15:00). Each MCT will be down for a short time during the upgrade.
Anticipated Customer Impact: Each MCT will be down for a short time (maximum of 30 minutes) during the upgrade. The other MCT will be checked beforehand to ensure it is able to take the load. Alarm delivery will not be affected.
Identified Risks: Contingency plans are in place in case of problems during the works.
If you require further information, please contact WebWayOne's Technical Support Team on 01635 231514 (firstname.lastname@example.org).